We have free shipping to the EU, USA, Chile, Argentina and Mexico, for every order over 100€. We will continue to add countries to the free shipping service, as long as we have more followers in those places.

Customized orders and items are available! You just need to purchase the item named "Design Consultation" and, after that, send us a message through Instagram. We can figure out, together, what your talisman will look like.

Sunsets and stars is an online store. We ship from Portugal to the following places: - The European Union - United Kingdom - North America (Mexico, USA, Canada) - Latin America (Not Venezuela, Nor Cuba) - Australia and New Zealand

The store opens once a week, usually on Sunday, unless something goes wrong. We take up to 15 orders per week, so once all spots are sold out, no items will be available on the website. ⚡️ But don't worry! We do this weekly so that you can find and purchase all your favorite items at Sunsets and Stars. ✨🌙 We also update everything through Instagram, posting countdowns until the store refreshes. You can activate notifications and the countdown boxes in our IG stories ⏰, and Instagram will let you know when your dream talismans become available! 🧿💫

Normally, every talisman is made by hand within the following 72 work hours, after you place your order. If we have a lot of orders in the making, the crafting time can go up to 10 work days. You can check this information at our HOME page, in the Crafting Flag Banner, in purple. The full shipping process within the EU is about 7-15 work days according to your local customs. For countries outside the EU, such as North America, the shipping process is the same that in the EU, and for other countries such as Latin America, the shipping process can take from 2 weeks to 8 weeks according to local regulations.

Every product is made to order, that's why we can't give you a refund and you won't be able to return your items. We want you to know that every talisman is made with unique patience and dedication, to ensure that it's exactly what you expect. You can always help us by explaining your order details to us, throug Instagram, after shopping. This way, you can be sure that everything will be just as you expect. In the event that your order has any manufacturing defects, please message us to solve it by sending the same model again or with any other available solution.

No, we ship exclusively to the EU, North America, Latin America (Not Venezuela, nor Cuba), the UK, Australia and New Zealand. We recommend checking with your customs for aditional information, in case you're outside of the EU. Several countries require that every package is declared before being delivered, and you might have to pay for local taxes according to your country.

En este momento la única opción de compra en pesos es con tarjeta de crédito en un pago. Hay algunas tarjetas de crédito que el gobierno ha prohibido para realizar compras en el exterior, si tienes inconvenientes consulta con tu banco sobre compras internacionales.

El envío a Argentina es gratis en compras a partir de los 100 euros.

Usualmente las compras hacia Argentina demoran un tiempo total de 4 meses, entre fabricación, envío y un largo proceso de liberación de aduana. Puedes asesorarte del tema en la página oficial de la aduana, también te recomiendo que veas nuestras historias destacadas para encontrar casos reales de otros compradores desde Argentina y sus experiencias.

Las compras desde Argentina son únicamente con tarjeta de crédito, en un pago, o con Paypal. El gobierno recientemente prohibió las compras en cuotas en el extranjero, por lo que es la única forma posible actualmente. Una vez realices una compra, se fabricará tu artículo. Una vez listo se envía y debes declararlo. La información de declaración la encuentras en la web del Correo Argentino, y el código de seguimiento te llegará por e-mail.